**It is important to CHECK OUT at the end of your medical clinic appointment or pharmacy encounter to see if there are any charges incurred for the visit. **

A walkout statement for the date of service is available at check out for the patient to use for insurance filing, personal record, or excused absence purposes. If the patient does not check out any charges incurred will be billed to their student Genie account.

Student Health Fee

University Health Services Fee is a mandatory fee for undergraduate and graduate students. The fee is prorated by the number of hours enrolled for students. The fee provides access to professional medical care at the Student Health Center.

Students do not have to be enrolled in the Student Blue health plan to utilize the services at the Student Health Center. The Student Health Service fee that UNCG students pay as part of their general university tuition entitles them to many professional services offered by the Student Health Service.

The fee itself pays for nurse consultations, counseling sessions, sick visits. This means a student does not have to pay to be treated by a health care provider for certain types of visits. Students do not have to be enrolled in the Student Blue health plan to utilize the services at the Student Health Center.

You WILL be charged for these services:

  • Psychiatry, physicals, annual well visits, and gynecology examinations
  • Lab tests, x-rays, vaccinations, allergy injections, medical supplies, sports medicine clinics, orthopedic equipment, and some procedures. Many are priced significantly below private sector prices.
  • Cost of prescriptions and over-the-counter medication. The Pharmacy accepts most health insurance for payment.
  • Missed Appointment Fees


The University does not charge a health service fee for those enrolled in distance education classes. Students who do not pay the University Health Services fee must pay an access fee (SHC Summer Fee) to receive services during the summer sessions. *Newly admitted students are eligible to receive immunizations required to meet the N.C. Immunization statute without paying the summer fee.


Students who were enrolled during the previous spring semester and are pre-registered for the following fall semester are eligible to receive Student Health Services. However, there is a fee for each summer session. This is charged by the Student Health Services at the time of the first visit each summer session.


The Summer Health Service Fee is prorated by the number of on-campus hours enrolled. There is a separate fee for each of the two summer sessions.

Missed Appointment Administrative Fee will be applied after an appointment is missed, for the following appointment types:

  • Sports Medicine
  • Psychiatrist
  • Massage Therapy

payment options

Payment for any charges incurred by a student is due on the day of service. At SHS, we accept several forms of payment: Cash, Check, MasterCard/Visa, or students may charge the balance to the University Cashier’s Office*. Flexible savings accounts (FSA) are also accepted.

The Student Health Service holds with utmost regard a patient’s right to privacy, and information concerning a visit is not accessible by any person outside of Student Health Service without expressed written permission from the patient.

Charges may also be applied to Student Accounts. Every student has a university student account, where tuition and fees are charged. A Student Account is not the same as the SpartanCard. Charges posted at the Cashier’s Office are noted as a “Medical Service Charge” and this posting reveals no specifics concerning the actual visit. It can take up to 4 days to appear on the account.

Student Accounts payments can be made on the 1st floor of the Mossman building or online through the Spartan Genie. Students are strongly encouraged to periodically review their Student Account through Spartan Genie.

charges to your student account

If charges are deferred to the cashier, payment should be made to the University Cashier’s office within 30 days following services rendered or before the end of the current semester, whichever is sooner.

Until payment is received, please be aware that records may be tagged, which may prevent registration for classes, receiving of course schedules, graduation, or being able to receive transcripts. Beyond the current semester of enrollment, balances remaining on the student’s account will begin to accrue interest and may be submitted for collections to the North Carolina Attorney General which could cause garnishment of state income tax refunds and involvement of external collection agencies

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