Massage Therapy at UNCG


What is Massage Therapy

Massage Therapy is the manipulation of muscles and other soft tissue to reduce stress, tension, anxiety, and promote a feeling of general well-being. Modern massage techniques draw from Eastern and Western healing traditions.

When you arrive for your appointment, check-in at the front desk on the first (main) floor with your student ID card. You will be charged if you no show or do not cancel 24 hours in advance.

We ask that you reschedule your appointment if you have been exposed to a communicable illness within the last three weeks and/or you have a fever or flu-like symptoms.

Payment for any charges incurred by a patient is due on the day of service. At SHS, we accept several forms of payment: Cash, Check, MasterCard/Visa, or students may charge the balance to the University Cashier’s Office. Staff members can utilize payroll deduction.

If you have ENROLLED into the Student Health Insurance Plan via the Student Portal at STUDENT BLUE. Your covered charges will be at no expense to the patient. SHS Staff will submit a Member Claim form to Student Blue on your behalf. Student Blue will send the reimbursement check directly to the patient.

COVID-19 Protocol

The Student Health Services Massage Therapy practices strict sanitation procedures and protocol as recommended by the CDC, State Health Departments and National Massage Associations. Your wellness and safety are our #1 priority. In addition to cleaning and sanitizing procedures already in place, we have added the following protocols:

  • ● Clean and sanitize all entry / restrooms and common areas following each client.
  • ● Disinfect all touchable surfaces in each treatment room: handles, light switches and controls, surfaces, tables, face cradles, stools, towel warmers and equipment.
  • ● Disinfect all touchable surfaces associated with office and check out procedures.
  • ● A plastic mat has been added under the face cradle, which can be wiped down and cleaned in between appointments.
  • ● Hand will be washed or disinfected frequently, and hand sanitizer has been added to the treatment room.
  • ● Increased time between appointments has been added to allow for proper and increased cleaning protocols with limited daily appointments.

What to expect at your appointment?

  • ● The door will remain locked at all times, so please knock loudly.
  • ● Masks are required for entry and must be worn throughout your session.
  • ● You will be asked COVID-19 screening questions
  • ● Please do not bring anyone with you to your appointment, unless escorted by a parent or guardian.

Meet Our Massage Therapists

Appointments are required. Please contact our massage therapist for scheduling appointments.


Keri Griffin, LMBT

I am Keri Griffin and am a graduate of Kneaded Energy School of Massage in North Carolina where I also worked as an instructor of Anatomy and Physiology. I am also currently an instructor of Math and Sciences as I have been for over 15 years. The massage I provide for my clients range from relaxation, stress reduction, recovery from surgery, to clients coping with chronic pain by receiving regular massage as part of their maintenance treatment. I have been trained in multiple massage techniques including Swedish Relaxation Massage, Deep Tissue Massage, Stretching, and Pre-Natal Massage. Please let me know if you have any questions or concerns to help you further your understanding of massage and how regular massage may help you. Please don’t hesitate to contact me! You can either email me at or call 336-430-0679.
Keri Griffin
LMBT # 18320

Susan Cales, LMBT

Susan is an experienced massage therapist who is well-versed in a variety of therapeutic massage techniques. Susan is a graduate of Kneaded Energy School of Massage in Greensboro, North Carolina. Her specialties include Swedish Relaxation Massage, Deep Tissue Massage, and Prenatal Massage. Susan has experience working with clients of all ages, helping them with relaxation, stress reduction, injury recovery, or coping with chronic pain. Susan is currently training for certification as a Shoulder Pain Specialist.

Contact Susan via email or you can call / text me at 336-455-2334.
Susan Cales
LMBT # 17558