Insurance and Payments

UNCG Student Health Services can file medical claims for eligible Student Blue/Student Health Insurance Plan, CIGNA, and Medcost insurances as a contract provider.  Students with other private insurances might be able to file medical claims themselves or ask the health information staff to assist them in sending their medical claim. 

STUDENTS MUST BRING THEIR CURRENT INSURANCE CARD AND PRESENT IT AT THE TIME OF CHECK IN.  

 


Student Health Fee

The Student Health Service fee that UNCG students pay as part of their general university tuition entitles them to many professional services offered by the Student Health Service. The fee itself pays for any office visit charges, meaning a student does not have to pay to be treated by a health care provider. However, the fee does not cover services such as procedures, labs, immunizations, orthopedic equipment, or pharmacy.

Fee for Service

Students paying a health fee as part of their tuition are entitled to use the facility without an office visit charge. Students who do not pay a health fee must pay a Student Health access fee to receive services.

Please call (336) 334-5340 for questions or to find out more about specific fee charges. 
 

Payments

Payment for any charges incurred by a student is due on the day of service. We accept several forms of payment: cash, check, MasterCard/Visa/Discover, or students may charge the balance to the university Cashier’s Office*.

Charges posted at the Cashier's Office are noted as a “Student Health charge” and this posting reveals no specifics concerning the actual visit. The Student Health Service holds with the utmost regard a patient's right to privacy and information concerning a visit is not accessible by any person outside of Student Health Service without expressed written permission from the patient.

*An important note about charges sent to the Cashier’s Office: If charges are deferred to the cashier, payment should be made to the University Cashier's office within 30 days following services rendered or before the end of the current semester, whichever is sooner. Until payment is received, please be aware that records may be tagged, which may prevent registration for classes, receiving of course schedules, graduation, or being able to receive transcripts. Beyond the current semester of enrollment, balances remaining on the student’s account will begin to accrue interest and may be submitted for collections to the North Carolina Attorney General which could cause garnishment of state income tax refunds and involvement of external collection agencies.

Please pay your bill at the cashier's office in a timely manner.

Insurance

 

UNCG Student Health Services files claims for Student Health Insurance Plan, CIGNA, and Medcost insurance policy holders. Students with medical appointments must bring their current insurance card and present it at the time of check in. 

 

Students who have policies through other insurance carriers may request a walk out statement that can be used to self-file claims or ask about courtesy filing. Please be advised that the Student Health may not be in network for other insurance carriers.  It is strongly advisable that a student consults their individual policy regarding benefits and coverage before seeking care at the Student Health Center.