Counseling Center Staff

As clinicians for social justice we are committed to advocating for those who have been oppressed and marginalized. We are aware that our staff may not reflect the diversity of our student body: however, we aspire to create a safe, affirming, inclusive and welcoming environment for all students and the larger campus community. We understand diversity to include, but not be limited to: ethnic/racial identity,nationality, sex, gender identity/expression, sexual orientation, religion/spirituality, socioeconomic status, age, body shape/size, and ability. We strive to make the UNC Greensboro Counseling Center a safe place where individuals can strengthen their self-acceptance, confidence, and comfort with their own individual identities. If you need to talk, receive support, problem solve, or simply want to be in a non-judgmental space, please come see us. We look forward to it!

Director of Student Health Services Counseling Center

Jennifer M. Whitney Ph.D.,LPCS (she,her,hers)

My name is Jennifer M. Whitney, Ph.D., LPCS. I am the Director of The Counseling Center, joined The Counseling Center in July 2007. She is originally from Ohio and was previously working at the college counseling center at The Ohio State University. Jennifer earned her B.A. from Miami University of Ohio and her M.A. and Ph.D. in Clinical Counseling/Counselor Education from The Ohio State University. She comes with a background in adolescent and adult mental health in a number of diverse settings. Jennifer has a strong personal and professional interest in diversity and multiculturalism, GLBT-QQI concerns, and women’s issues. She currently facilitates an Eating Disorders and Body Image Group for women and is a member of the Eating Disorders Treatment Team.


Assistant Director of Student Health Services Counseling Center

Randy Patterson Ph.D.,HSP-P (she,her,hers)

My name is Randy Patterson and I am the Assistant Director of the Counseling Center. I have been at UNCG since July 2018, having relocated most recently from the Finger Lakes region of Upstate New York. I earned my Ph.D. in Counseling Psychology from the Pennsylvania State University, and have worked with college students at Penn State, the University of Rochester and Cornell University. I have a strong interest in multiculturalism and in contributing to a culture of inclusiveness, respect, and sensitivity to the many dimensions of identity. I have extensive experience working with students with eating concerns, bipolar disorder, other mood disorders and relationship concerns. I am passionate about working with students, and am honored to join with them as they encounter challenges, discover their vulnerabilities and strengths, and come to know themselves better. I am committed to exploring not just the individual but also the way in which the larger social context and issues of social justice impact emotional well-being. Outside of work, I find joy in being in nature, with family, friends, and, of course, cats and dogs. I am a movie buff and love listening to and playing music.


Staff Counselor

Susan Blake, Ph.D.,LPCS

Welcome to the Counseling Center. My name is Dr. Susan Blake and I am a Licensed Professional Counselor and Counselor Supervisor. I joined the Counseling Center in February 2016 and I know we have a great team here. Greensboro is my hometown and although I’ve lived and explored other places, I consider Greensboro the best place to call home! I graduated from UNCG with my PhD in Counseling and Counselor Education so I will always be a Spartan! I have been in many different counseling settings in my nearly 15-year career as a counselor. That means a lot of great experiences with community mental health, career and work related issues, and in private practice working with folks from all ages and diverse backgrounds.

I think this helps me see a bigger picture when working with clients. I truly enjoy helping clients understand themselves better and to make the healthiest decisions for their lives, no matter the situation. I believe in people and that by developing awareness of our thoughts and feelings and setting good boundaries, we can gain control over what sometimes feels like chaos. I love to help people see the amount of power and impact they actually have to make their lives what they want. I have a lot of training and experiences with relationship health and safety, including relationship violence, women’s specific issues, LGBT-QQIA+ concerns, and overall adjustment. I also enjoy working with counselors-in-training to help them develop as a person and a professional. I am passionate about leadership development learning ways to make a difference. In my personal time, I am committed to making the Greensboro community the best place to call home through volunteer work, inclusion initiatives, faith communities, and nonprofit service.


Clinical Case Manager

Shelby Malize, M.Ed., LPC (she/her/hers)

Hi! My name is Shelby Malize and I am the Clinical Case Manager at the UNCG Counseling Center. I often meet with students to assist them with connecting to a specific type of counseling or resource that is not offered at the Counseling Center. Appointments for case management are different than counseling or therapy in that the focus is on reviewing off-campus behavioral health resources, as well as on-campus support options. Networking with campus and community partners is an integral part of my position. This helps me to link students with what they need while exploring their individual preferences and collaboratively tackling barriers that may keep them from connecting with resources. One of the things I enjoy most about my position is interacting with students and seeing them engaged with the best-fit resources and services. Another part of my job is my involvement in the UNCG Crisis Management Process, which offers additional support to students who experience a significant event such as a behavioral health hospitalization. I partner closely with the Case Manager in the university’s Dean of Students Office, and together, we support students with both behavioral health and academic concerns. I have a B.S. in Psychology from Georgia College and a M.Ed. in Professional Counseling from the University of West Georgia. After living in 5 different states throughout my life, I relocated to North Carolina in 2010 and now consider it home.


Staff Psychologist

Alice E. Franks, Psy.D, HSP-P

I joined The Counseling Center staff in 2005. I find that students keep me energized. In therapy with me you will find I have a practical approach to supporting you in developing workable responses to challenges in your life. I earned my Psy.D from the University of Denver, Graduate School of Professional Psychology and my bachelor’s degree from American University in Washington, D.C. Prior to joining the CC staff, I spent seven years working for the Shoshone-Bannock Tribes in Fort Hall, Idaho. I also have extensive experience working and learning from veterans of the mental health system.


Licensed Clinical Addictions Specialist

Whitley Grant, M.A., LPC, LCAS

Hi, my name is Whitley Grant and I am a Licensed Professional Counselor and Licensed Clinical Addictions Specialist. I was delighted to join the Counseling Center in September 2018 and I look forward to working with the Spartan Community. I am a North Carolina native hailing from the small town of Ahoskie, NC. I recently moved to Greensboro, NC and I am excited to make it home. I graduated from North Carolina Central University where I received my Bachelor of Arts in Elementary Education and Master of Arts in Clinical Mental Health Counseling. I value my HBCU education and look forward to expanding the culture of the counseling center with my background.

I think it is important to empower clients. I enjoy working with college students. I provide counseling to my clients by helping them recognize the resiliency in themselves and helping them understand that true change starts within one’s self. I have a passion for providing addictions counseling to my students and helping them rewrite their stories to include a holistic healthy life style. I focus on motivational interviewing and a harm reduction approach in addictions counseling. My personal interests include addictions counseling, black feminism, cognitive behavioral therapy, empowerment, and intimate partner violence prevention work. In my personal time, I enjoy being an advocate for issues specific to women of color, spending time with my family and friends. Oh, and living my best life!


Staff Psychologist

Lori Hinsley, Ph.D., HSP-P

I joined the UNCG Counseling Center in 2008. Prior to that I worked at The Student Health Center at Southern Illinois University and a Veterans Hospital in Illinois. In over 20 years of practice, I have discovered that my clients want more than relief from their symptoms. They want to better understand themselves and their struggles, they want practical tools to help them change, and they want more out of the relationships in their lives. I hope to help students identify their core values and strengths and find healthy ways to live out those values.

With openness and empathy I strive to provide a safe and respectful environment in which clients from various backgrounds and cultures can explore issues such as relationship conflicts, depression, anxiety, and their reactions to life’s stress. I enjoy working with a broad range of clients and concerns. I have a special interest in women issues, diversity, and multicultural issues. I am the facilitator for a support Group for women of color “Sista talk” which meets weekly at the Counseling Center.




Staff Counselor

Alishia McCullough, M.S., LPCA, NCC

Hi, I am Alishia McCullough, LPCA. I am originally from Washington, NC and earned my Master’s degree in Counseling with a specialization in college counseling from The University of North Carolina at Greensboro, and my Bachelor’s degree in Psychology from The University of North Carolina at Greensboro as well. I’ve spent three and a half years working in college counseling settings with mental health concerns related to anxiety, depression, eating disorders/disordered eating patterns, race and ethnicity concerns, relationships, and first-generation college students. I believe that counseling is a mutual professional relationship between the client and counselor. My role as the counselor is to provide a space for clients to gain insight and awareness about their thoughts, feelings and behaviors to optimize holistic wellness and self-care.

I use a diverse range of techniques including artistic expression and mindfulness. I have special interest in working with individuals experiencing body image and eating disorders, women’s issues, and race and ethnicity concerns. My goal is to provide encouragement and support as we navigate through new ways of viewing the world and the self. I want to be a service to you as you begin to explore your interpretations and perceptions of personal experiences. Outside of work I enjoy writing poetry, reading, joyful movement, and painting. I look forward to working with you!


Staff Social Worker

Kristin Norden, MSW, LCSW ( she, her, hers)

Whatever your struggle may be, you do not have to battle it alone!

I have been a therapist for 20 years and treat a wide variety of issues. Treatment should be as unique as you! Since one size does not fit all I will tailor treatment to fit your specific needs. You will find me warm, funny and authentic, with a deep belief that you possess the power to make the changes you so desire. I believe in a creative approach to healing (my office has aromatherapy, delicious candy, fun kinetic stress toys and a teddy bear, if needed), often encourage homework outside of the therapy session and will challenge you to identify sources of hope. I do have an extensive history in the performing arts as a ballet dancer and am passionate about helping performing artists navigate the rigors of training and the stage. In my spare time, I enjoy traveling with world with my husband.


Staff Psychologist

Lindsay Pulver, Psy.D. HSP-P

Hello! My name is Lindsay Pulver and I am a Staff Psychologist at The Counseling Center. I have been at UNCG since August 2018 and am thrilled to be here! I am originally from Pennsylvania and earned my Psy.D. in Counseling Psychology from Chatham University in Pittsburgh. I have a passion for working with college students and have had the privilege to be at various university counseling centers throughout Pennsylvania, Ohio, and North Carolina. I have a strong interest in multiculturalism and have specific training and experience working with LGBT-QQIA+ concerns, international students, and first-generation students. I also have an interest in identity development, relationship concerns, and adjustment issues. I believe that the therapeutic relationship is one of the most important tools for change and view therapy as a collaborative process where students should feel both supported and empowered. I am committed to assisting students in identifying and meeting their specific needs in order to increase their overall well-being. In my free time I enjoy being in nature, going to concerts and sporting events, and spending time with family and friends (including my dog and cat).


Staff Social Worker

Regina Zanin, MSW, LCSW

I joined The Counseling Center staff in May 2002. I was born and grew-up in New York State but have called California, Massachusetts and Oregon home before moving to Greensboro in 1988.

I received a Bachelor of Science from the School of Education at Boston University and a Master of Social Work from the State University of New York Albany. I have been a Licensed Clinical Social Worker in the State of North Carolina since 1990.

Prior to joining The Counseling Center I have worked in a number of mental health settings with a focus on adolescent and emerging adults. I believe the counseling experience at it’s best should be a collaborative experience between counselor and student client. Providing a therapy experience that treats each person with respect and empathy is essential to providing a positive counseling experience. I often encourage student’s involvement with self care and activities that support the work they are doing during the therapy session. I solicit regular feed-back from student’s concerning their satisfaction with their therapy experience. When not at work I enjoy gardening and traveling.


Staff Counselor

Erin Williams, LPC

I’m Erin Spence, LPCS. I’m originally from South Carolina and earned my Bachelor’s degree at the College of Charleston and my Master’s from the University of South Carolina Aiken. I spent a number of years working in community mental health settings, but have been working at The Counseling Center since August 2015. I currently split my time at UNCG between The Counseling Center and the UNCG ADHD Clinic, where I lead groups for college students with ADHD. I enjoy helping students with a variety of issues such as ADHD, anxiety, mood disorders, PTSD, or relationship issues. I particularly enjoy helping clients who struggle with anger, self-harm, chronic distress, or difficulty regulating emotions.

My approach is person-centered and collaborative. I would describe myself as warm, nonjudgmental, and genuine. I help clients examine their thoughts, emotions, and behaviors in order to identify maladaptive patterns and then I help clients learn concrete strategies to decrease distress. Sessions with me do tend to be somewhat structured and I am a fan of homework assignments. I believe that it is critical to practice skills outside of sessions in order to make lasting changes.


Staff Social Worker

Anthony Verdino, LCSW

Hi, I’m Anthony Verdino, a Licensed Clinical Social Worker, and I’m excited to be part of the UNCG team. I have mostly worked in community-based settings with diverse people as well as Duke and Fordham University. I am a generalist in that I don’t have a specific focus and I enjoy working with an array of concerns. I truly believe the student-clinician relationship is a collaborative effort in which we are working together to identify and meet your needs as you see them.

I take an active role and use you as a guide and an expert on your life through questions, gentle challenges, and curiosity. This allows the session to flow (mostly) organically and creates flexibility for those who may need more engagement from me. My focus is helping students with increasing self-awareness and acceptance of behaviors and thought patterns to understand their meaning. I believe this elicits sustainable change and growth through enhanced motivation, decision-making, self-esteem, and a sense of control. Much of my clinical work has involved sex/sexuality, gender identity and expression, cross-cultural therapeutic relationships, substance use, compulsive behaviors, transitions and life phases, relationships, episodic depression, stress, and anxiety (general and relating to cultural values, oppression, and power). I look forward to us getting to know each other.

Staff Social Worker

Shelton Young, MSW, LCSW- A (He, Him, His)

Hi, I am Shelton Young, and I am a Licensed Clinical Social Worker Associate. I am a proud Spartan alumnus and I am ecstatic to be back home! I earned a Bachelor of Social Worker Degree with a concentration in School Social Work from the University of North Carolina at Greensboro. Subsequently, I earned a Master of Social Worker Degree from the Joint Master of Social Work Program at North Carolina Agricultural and Technical State University and The University of North Carolina at Greensboro, concentrating in Clinical Social Work with an emphasis on multicultural clinical competence.

My approach is a holistic, person-in-environment approach, meaning that I not only assess and help to address mental and emotional challenges, but I work to understand how an individual’s challenges interacts with their environment. I draw from use-of-self, cognitive-behavioral, dialectical behavioral, interpersonal and psychodynamic frameworks to craft an approach that is specific to your unique needs.

As a social work practitioner, I have served youth, adolescents, and transitional-age/emerging adults, addressing concerns such as anxiety, depression, childhood trauma, family/relationship issues, and substance use. I have a special interest in working with African-American/Black students to address concerns specific to their personal development and racial identity. In my personal time, I enjoy outdoor adventures, all things home improvement, and spending time with family and friends. I look forward to partnering with you as you prioritize your mental health.


Psychiatric Nurse Practitioner

Evanna Burkett, DNP, FNP-C

I am Evanna Burkett, a Nurse Practitioner with an extensive background in psychiatry.I am employed at the Counseling Center here at UNCG. I graduated from North Carolina Agricultural and Technical State University in 2006 with a Bachelor of Science in Nursing. Several years later, I enrolled in graduate school at Winston Salem State University receiving a Master’s of Science in Nursing as a Family Nurse Practitioner in 2012. Thereafter, I continued my educational journey earning a Doctor of Practice degree in August 2017.

I have a genuine love for the psychiatry and work diligently to show this through my work and interaction with all clients. Providing care in this capacity means interacting with and practicing with a non-judgmental approach, meeting clients where they are, and working with clients to determine the best medication regimen for that individual, in the event that medication is necessary. I practice holistically and encourage patients to utilize services and resources offered within the community in efforts to promote stability and treat mental illness. I also value research that has proven that the combination of therapeutic counseling and medication therapy is most effective in balancing and maintaining one’s mental health.

I cherish my family and loved ones. My family is my source of motivation and encouragement.My hobbies include: shopping, going on new adventures, and spending time with my family and loved ones. I am grateful for my health and enjoy exercising and participating in and watching sporting events.


Staff Social Worker

Thomas Zigo, LCSW (he, him, his)

My name is Thomas Zigo and I am a Licensed Clinical Social Worker at the UNCG Counseling Center. I am originally from Ohio. I received a Bachelor’s in Psychology and a Master’s in Social Work both from Ohio University. I have had the opportunity to provide therapy to students at Ohio University, Grand Valley State University, and Grinnell College.

As a generalist, I enjoy working with students from all backgrounds with a wide variety of presenting concerns. I seek to provide services that are responsive to the many different identities and lived experiences that students have. Some of my clinical interests include anxiety, depression, intersecting identities, LGBTQPIA+ concerns, men’s issues, porn addiction, relationships, sexual health/functioning, stress, and student athletes. I work with students to enhance understanding of symptoms, paying attention to contextual/cultural factors that may be causing distress. My role is to illuminate challenges, especially related to navigating systems of power and privilege. I place importance on building a collaborative and non-judgmental therapeutic bond that celebrates authentic self-relation. My goal is for students to feel truly seen, creating chances for continued self-exploration.

I find joy through cooking/eating new foods, gardening, playing/watching sports, and connecting with loved ones.


Administrative Support

Angela White


Administrative Support

Carolyn Richardson