Counseling Center Staff



The Counseling Center- Student Health Services
The University of North Carolina at Greensboro
107 Gray Drive 
Greensboro, NC 27412-6170

VOICE (336) 334-5874


Director of Student Health Services

lgbt_safe_zonejpg_stickerJennifer M. Whitney, Ph.D., LPC
My name is Jennifer M. Whitney, Ph.D., LPCS. I am the Director of The Counseling Center, joined The Counseling Center in July 2007. She is originally from Ohio and was previously working at the college counseling center at The Ohio State University. Jennifer earned her B.A. from Miami University of Ohio and her M.A. and Ph.D. in Clinical Counseling/Counselor Education from The Ohio State University.

She comes with a background in adolescent and adult mental health in a number of diverse settings. Jennifer has a strong personal and professional interest in diversity and multiculturalism, GLBT-QQI concerns, and women’s issues. She currently facilitates an Eating Disorders and Body Image Group for women and is a member of the Eating Disorders Treatment Team.

Staff Counselor

lgbt_safe_zonejpg_stickerSusan Blake, Ph.D.,LPCS
Welcome to the Counseling Center. My name is Dr. Susan Blake and I am a Licensed Professional Counselor and Counselor Supervisor. I joined the Counseling Center in February 2016 and I know we have a great team here. Greensboro is my hometown and although I’ve lived and explored other places, I consider Greensboro the best place to call home! I graduated from UNCG with my PhD in Counseling and Counselor Education so I will always be a Spartan!

I have been in many different counseling settings in my nearly 15-year career as a counselor. That means a lot of great experiences with community mental health, career and work related issues, and in private practice working with folks from all ages and diverse backgrounds. I think this helps me see a bigger picture when working with clients. I truly enjoy helping clients understand themselves better and to make the healthiest decisions for their lives, no matter the situation.

Clinical Case Manager

Shelby Carlson, LPC, NCC
 Hi! My name is Shelby Carlson, LPC and I am delighted to be part of the UNCG Counseling Center as the Clinical Case Manager. Through a supportive and creative approach, I assist students with connecting to a variety of resources within and outside of the UNCG community. Networking with campus and community partners is an integral part of my position which allows me to link students with what they need while collaboratively exploring their individual preferences and tackling potential barriers.

Whether a student needs long-term therapy, inpatient rehabilitation, or even food and shelter, no matter the circumstance that leads a student into my office, I encourage them to rely on their own strengths to bounce back from challenging situations. 

Staff Psychologist

Alice E. Franks, Psy.D, HSP-P
I joined The Counseling Center staff in 2005.   I find that students keep me energized.  In therapy with me you will find I have a practical approach to supporting you in developing workable responses to challenges in your life.  I earned my Psy.D from the University of Denver, Graduate School of Professional Psychology and my bachelor’s degree from American University in Washington, D.C. Prior to joining the CC staff, I spent seven years working for the Shoshone-Bannock Tribes in Fort Hall, Idaho.  I also have extensive experience working and learning from veterans of the mental health system.


Staff Psychologist

Lori Hinsley, Ph.D., HSP-P
I joined the UNCG Counseling Center in 2008. Prior to that I worked at The Student Health Center at Southern Illinois University and a Veterans Hospital in Illinois. In over 20 years of practice, I have discovered that my clients want more than relief from their symptoms. They want to better understand themselves and their struggles, they want practical tools to help them change, and they want more out of the relationships in their lives.

I hope to help students identify their core values and strengths and find healthy ways to live out those values.With openness and empathy I strive to provide a safe and respectful environment in which clients from various backgrounds and cultures can explore issues such as relationship conflicts, depression, anxiety, and their reactions to life’s stress. I enjoy working with a broad range of clients and concerns. I have a special interest in women issues, diversity, and multicultural issues. I am the facilitator for a support Group for women of color “Sista talk” which meets weekly at the Counseling Center.

Staff Counselor

lgbt_safe_zonejpg_stickerMark Eades Ph.D., LPC
 I’m Dr. Mark Eades, Licensed Professional Counselor (LPC) and Trainee Coordinator with the UNCG Counseling Center.  I gained my Bachelor’s degree from NC State in media communication in 2003, my Master’s degree in counseling from Wake Forest University in 2009, and continued on to gain my Ph.D. in Counseling and Counselor Education from UNCG in 2014.  While I am happy to work with students with any mental health concerns, I am especially interested in working with students with relationship/family difficulties, anxiety, loss and/or death of a loved one, and mood disorders. 

Staff Psychologist

lgbt_safe_zonejpg_stickerJeanine Driscoll Ph.D
 Welcome to my bio blurb. It’s got information about what I do as a psychotherapist.  That said, there’s more to me than what I do as a psychotherapist, just like there’s more to you than your GPA, your part-time job, or what others think of you. Who we are, the very essence of you or me, is so much more than what we do, than the stories we tell ourselves about ourselves, than our reactions to what happens in our lives. I think there’s plenty of suffering in life because suffering is part of our human condition but it’s not all there is. 

And I think we increase our suffering by equating our very sense of who we are with our achievements, failures, emotional reactions, and the like. When I work with people in counseling, some version of this equation is part of the person’s struggle. 

Staff Social Worker

Kristin Norden, MSW, LCSW
Whatever your struggle may be, you do not have to battle it alone!
I have been a therapist for 19 years and enjoy treating a wide variety of issues. Treatment should be as unique as you! Since one size does not fit all I will tailor treatment to fit your specific needs. You will find me warm, funny and authentic, with a deep belief that you possess the power to make the changes you so desire.I believe in a creative approach to healing (my office has aromatherapy, delicious candy, fun kinetic stress toys and a teddy bear, if needed), often encourage homework outside of the therapy session and will challenge you to identify sources of hope. I do have an extensive history in the performing arts as a ballet dancer and am passionate about helping performing artists navigate the rigors of training and the stage. In my spare time, I enjoy traveling with world with my husband.

Staff Social Worker

Peter Reich, LCSW, LCAS
 I am both a Licensed Clinical Social Worker and a Licensed Clinical Addictions Specialist, which means that in addition to generalist training, I have special training in working with addictive behaviors and substance misuse.  Before arriving at UNCG in 2016, I spent three years in community-based settings working with clients with a variety of presenting concerns.  Primary I worked with clients experiencing anxiety, depression, trauma, substance use concerns, mood disturbances, and relationship problems. 

I have found that we often turn to our “usual” way of coping when challenging situations arise, which is not necessarily the best way.  My approach is highly interactive – often challenging clients in a supportive way to re-think their habitual behaviors, feelings and thoughts in a compassionate and gentle way.  I work hard to provide a space where clients feel comfortable expressing themselves openly and that means bringing up any concerns they have about therapy.

Staff Social Worker

lgbt_safe_zonejpg_stickerRegina Zanin, MSW, LCSW
 I joined The Counseling Center staff in May2002. I was born and grew-up in New York State but have called California, Massachusetts and Oregon home before moving to Greensboro in 1988.I received a Bachelor of Science from the School of Education at Boston University and a Master of Social Work from the State University of New York Albany. I have been a Licensed Clinical Social Worker in the State of North Carolina since 1990.

Prior to joining The Counseling Center I have worked in a number of mental health settings with a focus on adolescent and emerging adults.                                                    

Staff Counselor

lgbt_safe_zonejpg_stickerErin Spence, LPC
 I’m Erin Spence, LPCS. I’m originally from South Carolina and earned my Bachelor’s degree at the College of Charleston and my Master’s from the University of South Carolina Aiken. I spent a number of years working in community mental health settings, but have been working at The Counseling Center since August 2015. I currently split my time at UNCG between The Counseling Center and the UNCG ADHD Clinic, where I lead groups for college students with ADHD.  I enjoy helping students with a variety of issues such as ADHD, anxiety, mood disorders, PTSD, or relationship issues.  I particularly enjoy helping clients who struggle with anger, self-harm, chronic distress, or difficulty regulating emotions. 

Staff Social Worker

lgbt_safe_zonejpg_stickerAnthony Verdino, LCSW
 Hi, I’m Anthony Verdino, a Licensed Clinical Social Worker, and I’m excited to be part of the UNCG team. I have mostly worked in community-based settings with diverse people as well as Duke and Fordham University. I am a generalist in that I don’t have a specific focus and I enjoy working with an array of concerns. I truly believe the student-clinician relationship is a collaborative effort in which we are working together to identify and meet your needs as you see them.

I take an active role and use you as a guide and an expert on your life through questions, gentle challenges, and curiosity. This allows the session to flow (mostly) organically and creates flexibility for those who may need more engagement from me. Read More–>

Psychiatric Nurse Practitioner

lgbt_safe_zonejpg_stickerMeghan Blankmann, Ph.D., LPC
I received my BSN (Bachelor of Science in Nursing) from George Mason University in 1994, an MSN (Masters of Science) in Nursing Administration in 2010 and another MSN, from Hunter College in NYC in 2013. I have a plethora of experience in diverse clinical settings and within all life spans. I am Board Certified in Psychiatric Mental Health for Adults, by the American Nurse’s Credentialing Center.

I’m a member of the American Psychiatric Association, American Nurses Association, Sigma Theta Tau, and American Health Council. I am a holistic provider, and incorporate mind, body and spirit into my care. During the initial evaluation, I assess why the client is there and then discuss the rationale, risk, benefits, and options of medications. I take in the preferences of the client, and together we decide on the best medication. Read More —>>

Administrative Support

Angela White

Administrative Support

lgbt_safe_zonejpg_stickerLaronda Cole