Counseling Center Staff

As clinicians for social justice we are committed to advocating for those who have been oppressed and marginalized. We are aware that our staff may not reflect the diversity of our student body: however, we aspire to create a safe, affirming, inclusive and welcoming environment for all students and the larger campus community. We understand diversity to include, but not be limited to: ethnic/racial identity,nationality, sex, gender identity/expression, sexual orientation, religion/spirituality, socioeconomic status, age, body shape/size, and ability. We strive to make the UNC Greensboro Counseling Center a safe place where individuals can strengthen their self-acceptance, confidence, and comfort with their own individual identities. If you need to talk, receive support, problem solve, or simply want to be in a non-judgmental space, please come see us. We look forward to it!

Director of Student Health Services Counseling Center

Jennifer M. Whitney Ph.D., LCMHCS (she,her,hers)

My name is Jennifer M. Whitney, Ph.D., LPCS. I am the Director of The Counseling Center, joined The Counseling Center in July 2007. She is originally from Ohio and was previously working at the college counseling center at The Ohio State University. Jennifer earned her B.A. from Miami University of Ohio and her M.A. and Ph.D. in Clinical Counseling/Counselor Education from The Ohio State University. She comes with a background in adolescent and adult mental health in a number of diverse settings. Jennifer has a strong personal and professional interest in diversity and multiculturalism, GLBT-QQI concerns, and women’s issues. She currently facilitates an Eating Disorders and Body Image Group for women and is a member of the Eating Disorders Treatment Team.


Assistant Director of Student Health Services Counseling Center

Randy Patterson Ph.D., HSP-P (she,her,hers)

My name is Randy Patterson and I am the Assistant Director of the Counseling Center. I have been at UNCG since July 2018, having relocated most recently from the Finger Lakes region of Upstate New York. I earned my Ph.D. in Counseling Psychology from the Pennsylvania State University, and have worked with college students at Penn State, the University of Rochester and Cornell University. I have a strong interest in multiculturalism and in contributing to a culture of inclusiveness, respect, and sensitivity to the many dimensions of identity. I have extensive experience working with students with eating concerns, bipolar disorder, other mood disorders and relationship concerns. I am passionate about working with students, and am honored to join with them as they encounter challenges, discover their vulnerabilities and strengths, and come to know themselves better. I am committed to exploring not just the individual but also the way in which the larger social context and issues of social justice impact emotional well-being. Outside of work, I find joy in being in nature, with family, friends, and, of course, cats and dogs. I am a movie buff and love listening to and playing music.


Staff Counselor

Jennifer Bell Brown, Ph.D., LCMHCS

My name is Jennifer Bell Brown, J.D., Ph.D., LPCS, and I am a Licensed Professional Counselor Supervisor in the State of North Carolina. I received my Master’s and Education Specialist Degrees in Community Counseling and Doctorate in Counseling and Counselor Education from UNC-Greensboro. I am also a graduate of UNC-Chapel Hill School of Law, and I practiced family law with Legal Aid of North Carolina for seven years before starting my counselor education. I am an experienced counselor and clinical supervisor; I have worked with the full range of mental health conditions including mood disorders, trauma, and psychosis, as well as issues affecting mental health including relationships, grief and loss, career, stress management, self-esteem/self-acceptance, chronic illness, disability, and adjustments to major life transitions. I utilize a holistic approach that addresses the whole person by developing an understanding of multicultural identity, physical, cognitive, emotional, and spiritual strengths, and individual levels of functioning. I utilize Acceptance and Mindfulness-based interventions, Cognitive Behavioral Therapy, and Motivational Interviewing to encourage self-awareness and progress towards goals. I look forward to working with you!


Clinical Case Manager

Shelby Malize, M.Ed., LCMHC (she/her/hers)

Hi! My name is Shelby Malize and I am the Clinical Case Manager at the UNCG Counseling Center. I often meet with students to assist them with connecting to a specific type of counseling or resource that is not offered at the Counseling Center. Appointments for case management are different than counseling or therapy in that the focus is on reviewing off-campus behavioral health resources, as well as on-campus support options. Networking with campus and community partners is an integral part of my position. This helps me to link students with what they need while exploring their individual preferences and collaboratively tackling barriers that may keep them from connecting with resources. One of the things I enjoy most about my position is interacting with students and seeing them engaged with the best-fit resources and services. Another part of my job is my involvement in the UNCG Crisis Management Process, which offers additional support to students who experience a significant event such as a behavioral health hospitalization. I partner closely with the Case Manager in the university’s Dean of Students Office, and together, we support students with both behavioral health and academic concerns. I have a B.S. in Psychology from Georgia College and a M.Ed. in Professional Counseling from the University of West Georgia. After living in 5 different states throughout my life, I relocated to North Carolina in 2010 and now consider it home.


Staff Psychologist

Alice E. Franks, Psy.D, HSP-P

I joined The Counseling Center staff in 2005. I find that students keep me energized. In therapy with me you will find I have a practical approach to supporting you in developing workable responses to challenges in your life. I earned my Psy.D from the University of Denver, Graduate School of Professional Psychology and my bachelor’s degree from American University in Washington, D.C. Prior to joining the CC staff, I spent seven years working for the Shoshone-Bannock Tribes in Fort Hall, Idaho. I also have extensive experience working and learning from veterans of the mental health system.



Staff Psychologist

Lori Hinsley, Ph.D., HSP-P

I joined the UNCG Counseling Center in 2008. Prior to that I worked at The Student Health Center at Southern Illinois University and a Veterans Hospital in Illinois. In over 20 years of practice, I have discovered that my clients want more than relief from their symptoms. They want to better understand themselves and their struggles, they want practical tools to help them change, and they want more out of the relationships in their lives. I hope to help students identify their core values and strengths and find healthy ways to live out those values.

With openness and empathy I strive to provide a safe and respectful environment in which clients from various backgrounds and cultures can explore issues such as relationship conflicts, depression, anxiety, and their reactions to life’s stress. I enjoy working with a broad range of clients and concerns. I have a special interest in women issues, diversity, and multicultural issues. I am the facilitator for a support Group for women of color “Sista talk” which meets weekly at the Counseling Center.


Staff Social Worker

Kristin Norden, MSW, LCSW ( she, her, hers)

Whatever your struggle may be, you do not have to battle it alone!

I have been a therapist for 20 years and treat a wide variety of issues. Treatment should be as unique as you! Since one size does not fit all I will tailor treatment to fit your specific needs. You will find me warm, funny and authentic, with a deep belief that you possess the power to make the changes you so desire. I believe in a creative approach to healing (my office has aromatherapy, delicious candy, fun kinetic stress toys and a teddy bear, if needed), often encourage homework outside of the therapy session and will challenge you to identify sources of hope. I do have an extensive history in the performing arts as a ballet dancer and am passionate about helping performing artists navigate the rigors of training and the stage. In my spare time, I enjoy traveling with world with my husband.


Staff Social Worker

Thomas Zigo, LCSW (he, him, his)

My name is Thomas Zigo and I am a Licensed Clinical Social Worker at the UNCG Counseling Center. I am originally from Ohio. I received a Bachelor’s in Psychology and a Master’s in Social Work both from Ohio University. I have had the opportunity to provide therapy to students at Ohio University, Grand Valley State University, and Grinnell College.

As a generalist, I enjoy working with students from all backgrounds with a wide variety of presenting concerns. I seek to provide services that are responsive to the many different identities and lived experiences that students have. Some of my clinical interests include anxiety, depression, intersecting identities, LGBTQPIA+ concerns, men’s issues, porn addiction, relationships, sexual health/functioning, stress, and student athletes. I work with students to enhance understanding of symptoms, paying attention to contextual/cultural factors that may be causing distress. My role is to illuminate challenges, especially related to navigating systems of power and privilege. I place importance on building a collaborative and non-judgmental therapeutic bond that celebrates authentic self-relation. My goal is for students to feel truly seen, creating chances for continued self-exploration.

I find joy through cooking/eating new foods, gardening, playing/watching sports, and connecting with loved ones.


Alcohol and Other Drug Coordinator

Tianna H Gregory, LCSW, LCAS (she, her, hers)

Greetings! My name is Tianna H. Gregory, LCSW, LCAS and I am the Alcohol and Other Drug Coordinator here at the Counseling Center! I am a Licensed Clinical Social Worker and a Licensed Clinical Addictions Specialist in the state of North Carolina. I am a proud Alumna of North Carolina Agricultural and Technical State University where I received my BSW and MSW. My masters was completed through the Joint Masters of Social Work program with A&T and UNCG – So, I like to affectionately refer to myself as a “Spaggie!”

I have been a therapist for 9 years with a primary focus in substance use disorders and a clinical interest in anxiety disorders, personality disorders and cultural competency. I believe in meeting my clients where they are and using an eclectic approach to finding solutions. Some of my preferred interventions include a psychodynamic approach, cognitive behavioral therapy and motivational interviewing.

The majority of my career has been spent working in an inpatient substance abuse treatment facility, so I am still fairly new to the realm of higher education. However, I am excited about settling in here and looking forward to meeting you and helping you learn to cope with life’s many transitions.

It also feels very good to be home!


Staff Counselor

Cecilia Gonzalez Barber, MA, LCMHC-A (she, her, hers)

Hola! My name is Cecilia Gonzalez Barber, LCMHC-A. I was born in Mexico, and I immigrated to North Carolina over 20 years ago. I received my Bachelor’s Degree in Liberal Studies with a concentration in Psychology from UNC Greensboro. Prior to my working experience as a clinical counselor, I had the privilege to work for four years as an advocate for victims of domestic violence and sexual assault in Randolph and Chatham Counties. During my clinical internship I had the opportunity to work with families and individuals from all walks of life, including underserved minority populations, immigrants, and people suffering from substance use disorders. I joined the UNCG Counseling Center team in May of 2021. I feel honored and excited to provide counseling services to such a diverse student body during their college experiences and life transitions. In my free time I enjoy working in our yard with my husband, watching anime with my daughter, swimming and exercising, and playing Japanese drums with friends.


Staff Social Worker

Claudio Andrés Cáceres Araya, MSW, LCSW (he, him, his)

My name is Claudio Andrés Cáceres Araya, MSW, LCSW. I was born and raised in Santiago, Chile. I moved to the United States in 2009, and I have lived in North Carolina since then. In Santiago, I worked in rural and urban areas with different communities including children, youth and families dealing with poverty and social vulnerability. When I moved to the US, I wanted to continue practicing Social Work and I was able to obtain my master’s degree in social work at UNC Chapel Hill in 2013. I began practicing Clinical Social Work, and I enjoyed working in organizations such as El Futuro and Carolina Outreach and community health centers as a Behavioral Health Consultant. I am very excited to start this new journey at UNCG Counseling Center and eager to contribute to the students’ wellbeing and provide mental health support. Regarding my personal self-care, I enjoy playing and watching soccer, practicing martial arts, taking trips to the beach or the NC mountains, spending time with my family and chatting or video calling my Chilean family and friends. You can count on me Spartans!

Staff Counselor

Nicole Forrisi, LCMHC,

My name is Nicole Forrisi, LCMHC, and I started as a counselor at the UNCG Counseling Center in May 2021. I received my Master’s in Clinical Mental Health Counseling from Appalachian State University in 2018 and began working in community mental health settings upon graduation. I was fortunate to be able to work with clients of all ages, backgrounds, and identities. As a member of the LGBTQIA+ community, I enjoy working with clients that need support in areas of exploration and coming into one’s own identity. Between my undergraduate and graduate years, I spent six years living in Guatemala through the Peace Corps which allowed me to become fully bilingual in Spanish. I utilize mostly a person centered approach while recognizing the need to challenge maladaptive thought patterns in order to achieve overall wellness. I absolutely love the inspiration that I get from working with college students and the overall environment of UNCG’s campus. In my free time, I like to hang out with my wife and dog, mow grass, garden, play video games, and watch telenovelas.

Administrative Support

Angela White


Administrative Support

Carolyn Richardson


Administrative Support

Joanne Wilkinson