Counseling Center Staff



The Counseling Center- Student Health Services
The University of North Carolina at Greensboro
107 Gray Drive 
Greensboro, NC 27412-6170

VOICE (336) 334-5874


Director of Student Health Services Counseling Center

Jennifer Whitney

My name is Jennifer M. Whitney, Ph.D., LPCS. I am the Director of The Counseling Center, joined The Counseling Center in July 2007. She is originally from Ohio and was previously working at the college counseling center at The Ohio State University. Jennifer earned her B.A. from Miami University of Ohio and her M.A. and Ph.D. in Clinical Counseling/Counselor Education from The Ohio State University. She comes with a background in adolescent and adult mental health in a number of diverse settings. Jennifer has a strong personal and professional interest in diversity and multiculturalism, GLBT-QQI concerns, and women’s issues. She currently facilitates an Eating Disorders and Body Image Group for women and is a member of the Eating Disorders Treatment Team.


Staff Counselor

Susan Blake, Ph.D.,LPCS

Welcome to the Counseling Center. My name is Dr. Susan Blake and I am a Licensed Professional Counselor and Counselor Supervisor. I joined the Counseling Center in February 2016 and I know we have a great team here. Greensboro is my hometown and although I’ve lived and explored other places, I consider Greensboro the best place to call home! I graduated from UNCG with my PhD in Counseling and Counselor Education so I will always be a Spartan! I have been in many different counseling settings in my nearly 15-year career as a counselor. That means a lot of great experiences with community mental health, career and work related issues, and in private practice working with folks from all ages and diverse backgrounds.

I think this helps me see a bigger picture when working with clients. I truly enjoy helping clients understand themselves better and to make the healthiest decisions for their lives, no matter the situation. I believe in people and that by developing awareness of our thoughts and feelings and setting good boundaries, we can gain control over what sometimes feels like chaos. I love to help people see the amount of power and impact they actually have to make their lives what they want. I have a lot of training and experiences with relationship health and safety, including relationship violence, women’s specific issues, LGBT-QQIA+ concerns, and overall adjustment. I also enjoy working with counselors-in-training to help them develop as a person and a professional. I am passionate about leadership development learning ways to make a difference. In my personal time, I am committed to making the Greensboro community the best place to call home through volunteer work, inclusion initiatives, faith communities, and nonprofit service.


Clinical Case Manager

Shelby Carlson, LPC, NCC

Hi! My name is Shelby Carlson, LPC and I am delighted to be part of the UNCG Counseling Center as the Clinical Case Manager. Through a supportive and creative approach, I assist students with connecting to a variety of resources within and outside of the UNCG community. Networking with campus and community partners is an integral part of my position which allows me to link students with what they need while collaboratively exploring their individual preferences and tackling potential barriers.

Whether a student needs long-term therapy, inpatient rehabilitation, or even food and shelter, no matter the circumstance that leads a student into my office, I encourage them to rely on their own strengths to bounce back from challenging situations. I am heavily involved in the UNCG’s Crisis Management Process, which offers additional support to students who are recovering from significant distress. I have a passion for advocating for individuals who endure mental health challenges while providing education to reduce stigma and increase self-awareness. One of the things I enjoy most about my position is interacting with students and seeing them engaged with the best-fit resources and services.


Staff Psychologist

Alice E. Franks, Psy.D, HSP-P

I joined The Counseling Center staff in 2005. I find that students keep me energized. In therapy with me you will find I have a practical approach to supporting you in developing workable responses to challenges in your life. I earned my Psy.D from the University of Denver, Graduate School of Professional Psychology and my bachelor’s degree from American University in Washington, D.C. Prior to joining the CC staff, I spent seven years working for the Shoshone-Bannock Tribes in Fort Hall, Idaho. I also have extensive experience working and learning from veterans of the mental health system.


Staff Psychologist

Lori Hinsley, Ph.D., HSP-P

I joined the UNCG Counseling Center in 2008. Prior to that I worked at The Student Health Center at Southern Illinois University and a Veterans Hospital in Illinois. In over 20 years of practice, I have discovered that my clients want more than relief from their symptoms. They want to better understand themselves and their struggles, they want practical tools to help them change, and they want more out of the relationships in their lives. I hope to help students identify their core values and strengths and find healthy ways to live out those values.

With openness and empathy I strive to provide a safe and respectful environment in which clients from various backgrounds and cultures can explore issues such as relationship conflicts, depression, anxiety, and their reactions to life’s stress. I enjoy working with a broad range of clients and concerns. I have a special interest in women issues, diversity, and multicultural issues. I am the facilitator for a support Group for women of color “Sista talk” which meets weekly at the Counseling Center.


Staff Counselor

Mark Eades Ph.D., LPC

I’m Dr. Mark Eades, Licensed Professional Counselor (LPC) and Trainee Coordinator with the UNCG Counseling Center. I gained my Bachelor’s degree from NC State in media communication in 2003, my Master’s degree in counseling from Wake Forest University in 2009, and continued on to gain my Ph.D. in Counseling and Counselor Education from UNCG in 2014. While I am happy to work with students with any mental health concerns, I am especially interested in working with students with relationship/family difficulties, anxiety, loss and/or death of a loved one, and mood disorders.

People are constantly evolving, changing, and discovering new aspects about themselves; and therapy is a tool they can use to learn to travel through life in a way that best suits who they are. My approach to counseling focuses on having students critically examine how they interact with others and with themselves so they can identify negative patterns in their lives and then implement new techniques to improve them. I use a combination of emotionally, cognitively, and behaviorally focused therapies to best meet a student’s needs and to help them grow.

Because each student’s concerns are distinctively their own, the way I interact with one student to another will be varied and uniquely tailored to their own individual needs. Some students require a firm and matter-of-fact approach, while others benefit most from having creative means of expression and freedom to explore. No matter how I approach a session, my focus is consistently on creating the right therapy environment that will allow a student explore difficult parts of their present in hopes of creating a more positive future.


Staff Psychologist

Jeanine Driscoll Ph.D

Welcome to my bio blurb. It’s got information about what I do as a psychotherapist. That said, there’s more to me than what I do as a psychotherapist, just like there’s more to you than your GPA, your part-time job, or what others think of you. Who we are, the very essence of you or me, is so much more than what we do, than the stories we tell ourselves about ourselves, than our reactions to what happens in our lives. I think there’s plenty of suffering in life because suffering is part of our human condition but it’s not all there is. And I think we increase our suffering by equating our very sense of who we are with our achievements, failures, emotional reactions, and the like. When I work with people in counseling, some version of this equation is part of the person’s struggle.

I think the antidote to this is learning how to practice compassionate awareness and how to live with intention, so that everyday, we can ask ourselves: “am I living according to what truly matters most to me? Is the action I’m about to take, the decision I’m about to make in line with what I want to stand for in the world?” If you and I can answer “yes” well fabulous, let’s keep on keeping on. If you and I answer “no” or “not quite” then it’s time to figure out what adjustments we can make and what we can learn from our mistakes. As a therapist, my primary task is not to help you feel better. My primary task is to help you get better at living a life that is meaningful and purposeful.

I have lots of experience working with people whose concerns have included: health issues, grief, end of life choices, practicing more optimal health behaviors, dealing with anxiety and depression, developing more healthy relationships, learning from mistakes, and doing the next effective action. I live in Mebane with my wife of 2.5 years (though we’ve been together for 28 years as of 2017) and our two dogs. I like to work in the yard, exercise, sit in silence, marvel at nature, and laugh.


Staff Social Worker

Kristin Norden, MSW, LCSW

Whatever your struggle may be, you do not have to battle it alone!

I have been a therapist for 19 years and enjoy treating a wide variety of issues. Treatment should be as unique as you! Since one size does not fit all I will tailor treatment to fit your specific needs. You will find me warm, funny and authentic, with a deep belief that you possess the power to make the changes you so desire. I believe in a creative approach to healing (my office has aromatherapy, delicious candy, fun kinetic stress toys and a teddy bear, if needed), often encourage homework outside of the therapy session and will challenge you to identify sources of hope. I do have an extensive history in the performing arts as a ballet dancer and am passionate about helping performing artists navigate the rigors of training and the stage. In my spare time, I enjoy traveling with world with my husband.


Staff Social Worker

Peter Reich, LCSW, LCAS

I am both a Licensed Clinical Social Worker and a Licensed Clinical Addictions Specialist, which means that in addition to generalist training, I have special training in working with addictive behaviors and substance misuse. Before arriving at UNCG in 2016, I spent three years in community-based settings working with clients with a variety of presenting concerns. Primary I worked with clients experiencing anxiety, depression, trauma, substance use concerns, mood disturbances, and relationship problems. I have found that we often turn to our “usual” way of coping when challenging situations arise, which is not necessarily the best way. My approach is highly interactive – often challenging clients in a supportive way to re-think their habitual behaviors, feelings and thoughts in a compassionate and gentle way. I work hard to provide a space where clients feel comfortable expressing themselves openly and that means bringing up any concerns they have about therapy. I am driven to assisting clients in getting the care that they need whether that is with me or in another setting. Together, we come up with a plan to identify what is not working, what is working, and what changes you would like to make.

I believe that our bodies cannot keep secrets and that by paying attention (being mindful), our nervous system can become more integrated through appropriate coping skills. In session, it is often common that I will incorporate mindfulness exercises if both of us determine that would be beneficial. In addition, I teach yoga in the area as a means for integrating the body, mind, and emotions. Outside the counseling center, I enjoy going on walks with my dog, riding my bike, learning the guitar, and perfecting the art of taking life less seriously.


Staff Social Worker

Regina Zanin, MSW, LCSW

I joined The Counseling Center staff in May 2002. I was born and grew-up in New York State but have called California, Massachusetts and Oregon home before moving to Greensboro in 1988.

I received a Bachelor of Science from the School of Education at Boston University and a Master of Social Work from the State University of New York Albany. I have been a Licensed Clinical Social Worker in the State of North Carolina since 1990.

Prior to joining The Counseling Center I have worked in a number of mental health settings with a focus on adolescent and emerging adults. I believe the counseling experience at it’s best should be a collaborative experience between counselor and student client. Providing a therapy experience that treats each person with respect and empathy is essential to providing a positive counseling experience. I often encourage student’s involvement with self care and activities that support the work they are doing during the therapy session. I solicit regular feed-back from student’s concerning their satisfaction with their therapy experience. When not at work I enjoy gardening and traveling.


Staff Counselor

Erin Spence, LPC

I’m Erin Spence, LPCS. I’m originally from South Carolina and earned my Bachelor’s degree at the College of Charleston and my Master’s from the University of South Carolina Aiken. I spent a number of years working in community mental health settings, but have been working at The Counseling Center since August 2015. I currently split my time at UNCG between The Counseling Center and the UNCG ADHD Clinic, where I lead groups for college students with ADHD. I enjoy helping students with a variety of issues such as ADHD, anxiety, mood disorders, PTSD, or relationship issues. I particularly enjoy helping clients who struggle with anger, self-harm, chronic distress, or difficulty regulating emotions.

My approach is person-centered and collaborative. I would describe myself as warm, nonjudgmental, and genuine. I help clients examine their thoughts, emotions, and behaviors in order to identify maladaptive patterns and then I help clients learn concrete strategies to decrease distress. Sessions with me do tend to be somewhat structured and I am a fan of homework assignments. I believe that it is critical to practice skills outside of sessions in order to make lasting changes.


Staff Social Worker

Anthony Verdino, LCSW

Hi, I’m Anthony Verdino, a Licensed Clinical Social Worker, and I’m excited to be part of the UNCG team. I have mostly worked in community-based settings with diverse people as well as Duke and Fordham University. I am a generalist in that I don’t have a specific focus and I enjoy working with an array of concerns. I truly believe the student-clinician relationship is a collaborative effort in which we are working together to identify and meet your needs as you see them.

I take an active role and use you as a guide and an expert on your life through questions, gentle challenges, and curiosity. This allows the session to flow (mostly) organically and creates flexibility for those who may need more engagement from me. My focus is helping students with increasing self-awareness and acceptance of behaviors and thought patterns to understand their meaning. I believe this elicits sustainable change and growth through enhanced motivation, decision-making, self-esteem, and a sense of control. Much of my clinical work has involved sex/sexuality, gender identity and expression, cross-cultural therapeutic relationships, substance use, compulsive behaviors, transitions and life phases, relationships, episodic depression, stress, and anxiety (general and relating to cultural values, oppression, and power). I look forward to us getting to know each other.


Psychiatric Nurse Practitioner

Meghan Blankmann, Ph.D., LPC

I received my BSN (Bachelor of Science in Nursing) from George Mason University in 1994, an MSN (Masters of Science) in Nursing Administration in 2010 and another MSN, from Hunter College in NYC in 2013. I have a plethora of experience in diverse clinical settings and within all life spans. I am Board Certified in Psychiatric Mental Health for Adults, by the American Nurse’s Credentialing Center. I’m a member of the American Psychiatric Association, American Nurses Association, Sigma Theta Tau, and American Health Council. I am a holistic provider, and incorporate mind, body and spirit into my care. During the initial evaluation, I assess why the client is there and then discuss the rationale, risk, benefits, and options of medications.

I take in the preferences of the client, and together we decide on the best medication. In addition, I also use integrative therapies, such as aromatherapy, grounding techniques and mindfulness activities. I enhance the patient’s toolbox, so they can apply different coping strategies to their lives. I also do consults for medication management for those people who are still skeptical about western medications and just want to speak with a provider about their different options. I believe that this is a partnership between the provider and the patient, which lends to a therapeutic interaction. Come to the session with an open mind and open heart.


Administrative Support

Angela White


Administrative Support

Laronda Cole