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Student Insurance

The UNC System has chosen Blue Cross Blue Shield of North Carolina as the student health insurance carrier for the 2015-2016 academic year.

  • Students are required to have health insurance to attend a UNC system school. Students with existing health insurance coverage can waive out of the school insurance plan.  Visit www.bcbsnc.com/uncg.
  • Students registered in 6 or more main campus credit hours must either “enroll in” or “waive out” of student health insurance by submitting information on-line to www.bcbsnc.com/uncg prior to the assigned deadline (TBA).
  • Distance Learners and students taking between 1 and 5 main campus credit hours are eligible for the Voluntary plan only.  Contact Student Blue to enroll.
  • Students that do not submit an on-line waiver for verification of outside health insurance or students that do not
    enroll themselves in the StudentBlue Insurance plan will automatically be enrolled and the insurance premium
    WILL remain on your student account.
  • To prevent delays in coverage for those students that will be participating in the StudentBlue plan, please enroll
    as soon as you decide to accept the University’s coverage.
  • Rates for the 2015-2016 Academic Year will be announced as soon as they are available.

Please go to www.bcbsnc.com/uncg for updates.

Some services may require Prior Approval

The UNC student insurance plan with Student Blue requires reviews for certain medical services and medications against healthcare management guidelines BEFORE services can be provided, such as:

  • Inpatient Admissions
  • Outpatient services and procedures in a doctor’s office
  • Some prescription medications

For more information about which services require prior plan approval and instructions on how to request prior review, please go to Prior Approval Services.

About Student Accounts & Billing

Each patient is given a copy of medical charges incurred on the date of service that is suitable for insurance filing, personal record, or excused absence purposes. Student Health Services does not file insurance claims on behalf of the patient. The patient is responsible for payment of medical charges regardless of health insurance filing status. Outstanding medical charges may interfere with your graduation status, successful registration for subsequent semesters, or requests for transcripts.

If you need additional copies of your medical charges, please follow the guidelines below. If you need copies of your entiremedical record, please direct all inquiries to:

Student Health Services
Anna M. Gove Health Center
Post Office Box 26170
Greensboro, NC 27402-6170

Obtaining Copies of Your Medical Charges

Protecting Patient Privacy is a High Priority!
Protecting patient privacy is a high priority at Student Health Services. Due to federal regulations, we are not permitted to discuss your medical information over the telephone. Additionally, we can only discuss this information with you, the patient, and not your parents (unless you are under the age of 18), family members, spouse, or friends. If you need copies of your billing and pharmacy records, it is your responsibility to request the information. This can be done:

In Person:

Stop by The Insurance Offices – Rooms 154 & 155 – on the first floor of Gove Student Health Center to request copies of billing and pharmacy charges. Be sure to bring one form of photo identification — drivers license, UNCG Student ID, UNCG SpartanCard, etc. You will be asked to complete the Authorization for Use and Disclosure of Protected Information Form (available below). Once this is complete and your photo identification has been verified, we can often assist you right at that moment for one or two copies. Otherwise, you will be contacted when the information is ready for pickup or it will be mailed to you.

By Mail or Fax:

Once you have completed the Authorization for Use and Disclosure of Protected Information Form (available below), you may either mail or fax it to:

Student Accounts Receivable Office
Student Health Services
Anna M. Gove Health Center
Post Office Box 26170
Greensboro, NC 27402-6170
FAX: (336) 334-5357

Once we receive your completed form, we will compare your signature with a signature on file in your medical record. If the signatures are verified, copies will be sent to the address indicated on the Authorization for Use and Disclosure of Protected Information Form (available below). If the signatures do not appear to match, we will request additional information from you to verify the authenticity of the request.


Authorization for Use and Disclosure of Protected Health Information Form

Please note: some items require the Adobe Acrobat PDF Reader, which can be downloaded from the Adobe web site.